Considerable cost reductions in artwork roll-out and artwork changes, as the cost of managing artwork from one centralized location is much lower compared to design agencies. Savings were achieved due to printer independency, as clients have an improved negotiation position towards print suppliers. Volume could be moved if the client is unsatisfied with conditions. Costs were reduced thanks to in-depth reporting on key performance indicators. Monthly reporting showed improvement plans and meant to control and reduce costs, and these findings could be implemented swiftly for immediate results. The use of online tools streamlined and facilitated the process. A clear process with clear roles and responsibilities improved the graphical flow and the work of all stakeholders involved.